Question 1

When will I receive my order?

Accepted Answer

Orders are fulfilled within 48 hours and shipping can estimate around 3-5 business days after fulfillment.

Question 2

What shipping carrier does Blu Hugs use?

Accepted Answer

UPS is our trustworthy shipping carrier.

Question 3

Can I return and/or exchange my purchase?

Accepted Answer

We gladly offer cancellation within 2 hours after purchase.  Due to sanitary reasons, prompt fulfillment, and everyone's safety, all sales are final.

For cancellations, please email Info@bluhugs.com with full name and order number.

Question 4

Can I request customization or personalization?

Accepted Answer

At the moment, no customization nor personalization is offered.

Question 5

What are the measurements of the blankets?

Accepted Answer

Our blankets measures at 50 x 60, 60 x 80, or 63 x 90.

Question 6

What are the products made of?

Accepted Answer

These beautiful blankets are made from recycled, blended cotton and post-consumer polyester fabric materials.

Fun fact: Post-consumer recycled polyester comes from plastic waste collected within the environment.  It is then processed into fine flakes, spun into fibers, and knitted into fabrics.

Question 7

Where are the blankets made?

Accepted Answer

Made in the U.S.

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